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OCTYN

We build and operate custom AI systems for ops teams. Service-as-software: sell the outcome, then build and run the system. Proof: octyn.co/casestudies

Location Guwahati, India Joined Joined on  Personal website https://octyn.co twitter website
Nobody owns the customer between yes and delivery

Nobody owns the customer between yes and delivery

Comments
3 min read

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Half your team's work never enters the system you measure

Half your team's work never enters the system you measure

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2 min read
Your most reliable person is hiding your most broken process

Your most reliable person is hiding your most broken process

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3 min read
A read email is not a handled email

A read email is not a handled email

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3 min read
Everything is urgent because nothing has a date

Everything is urgent because nothing has a date

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2 min read
The customer who never complains

The customer who never complains

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3 min read
The shared spreadsheet everyone trusts and nobody updates

The shared spreadsheet everyone trusts and nobody updates

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3 min read
Your weekly status meeting is a page nobody wrote

Your weekly status meeting is a page nobody wrote

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3 min read
The second request tells you what the first one cost

The second request tells you what the first one cost

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2 min read
Your renewal gets decided before the renewal conversation

Your renewal gets decided before the renewal conversation

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3 min read
The unpaid invoice needs a next step, not a guilty feeling

The unpaid invoice needs a next step, not a guilty feeling

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3 min read
The first week tells your new client who you are

The first week tells your new client who you are

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3 min read
Nobody told the person who needed to know

Nobody told the person who needed to know

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3 min read
You answer the same five questions every week, so write them down once

You answer the same five questions every week, so write them down once

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3 min read
The quote you sent last week is still waiting for you

The quote you sent last week is still waiting for you

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3 min read
Your business has a holiday problem you have not seen yet

Your business has a holiday problem you have not seen yet

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3 min read
A task with no owner gets done when someone is in a good mood

A task with no owner gets done when someone is in a good mood

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3 min read
People don't hate waiting. They hate not knowing.

People don't hate waiting. They hate not knowing.

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3 min read
A wrong answer gets corrected. A slow one gets a closed tab.

A wrong answer gets corrected. A slow one gets a closed tab.

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3 min read
The best feature in our expense tracker is that you never open the app

The best feature in our expense tracker is that you never open the app

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Comments
3 min read
Notes to self: what building AI systems keeps teaching us

Notes to self: what building AI systems keeps teaching us

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2 min read
The most useful system we run is the one that's not allowed to build anything

The most useful system we run is the one that's not allowed to build anything

Comments 2
3 min read
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