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The Nightly Batch That Outgrew the Night
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The Nightly Batch That Outgrew the Night

#sergueyshinder #data #batch #integration
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2 min read
We Built a Self Service Portal and People Kept Opening Tickets Anyway
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We Built a Self Service Portal and People Kept Opening Tickets Anyway

#sergueyshinder #automation #devops #itsm
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2 min read
The Half of Our Estate That Still Lives in a Building
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The Half of Our Estate That Still Lives in a Building

#sergueyshinder #infrastructure #datacenter #hybrid
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2 min read
Charging Teams for What They Use Changed What They Asked Us For
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Charging Teams for What They Use Changed What They Asked Us For

#sergueyshinder #business #itfinance #governance
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2 min read
Our MFA Rollout Left One Legacy Protocol Open and That Was Enough
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Our MFA Rollout Left One Legacy Protocol Open and That Was Enough

#sergueyshinder #cybersecurity #mfa #identity
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2 min read
Every Incident Was a Severity Three Until Someone Important Noticed
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Every Incident Was a Severity Three Until Someone Important Noticed

#sergueyshinder #itoperations #incident #itsm
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2 min read
Our Growth Plans Now Depend on the Local Power Grid
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Our Growth Plans Now Depend on the Local Power Grid

#sergueyshinder #future #capacity #datacenter
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2 min read
One Customer Name Broke Three Systems in a Single Afternoon
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One Customer Name Broke Three Systems in a Single Afternoon

#sergueyshinder #data #encoding #integration
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2 min read
The Cheapest Part of That Migration Was the Compute
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The Cheapest Part of That Migration Was the Compute

#sergueyshinder #cloud #infrastructure #costs
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2 min read
We Renewed That Contract Because Nobody Had Time to Read It
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We Renewed That Contract Because Nobody Had Time to Read It

#sergueyshinder #business #procurement #itmanagement
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2 min read
I Expect the Next Ten Years of My Job to Be Integration, Not Invention
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I Expect the Next Ten Years of My Job to Be Integration, Not Invention

#sergueyshinder #future #integration #itcareer
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2 min read
We Automated the Approval and Kept Every Day of the Wait
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We Automated the Approval and Kept Every Day of the Wait

#sergueyshinder #devops #automation #process
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2 min read
Our Backup System Had the Keys to Everything It Backed Up
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Our Backup System Had the Keys to Everything It Backed Up

#sergueyshinder #cybersecurity #backup #ransomware
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2 min read
We Restored Service So Fast We Destroyed the Evidence
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We Restored Service So Fast We Destroyed the Evidence

#sergueyshinder #itoperations #incident #sysadmin
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2 min read
Every Timestamp in That System Meant a Different Moment
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Every Timestamp in That System Meant a Different Moment

#sergueyshinder #data #systems #engineering
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2 min read
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